COVID-19 Information

Are you open?

Yes, we are open and processing orders.

When will my order ship?

We are shipping orders daily. Due to the pandemic, some orders may take longer than usual to arrive.

Will I receive a tracking # when my order ships?

Yes, your order status will be updated to "Shipped" and a tracking # will be emailed to you.

Can I reach customer service if I have a question?

Yes, customer service is available by chat and phone call during normal business hours which are 8:00 AM – 5:00 PM EST Monday - Friday. We recommend sending an email after hours to

Can I still make a return?

Yes, we are accepting returns. You will still need to request authorization through our website here: