Privacy Policy

Our Commitment To Privacy

Petroleum Service Company ("PSC") owns, operates and provides the website located at (the "Website"). PSC recognizes and respects the importance of maintaining your privacy, and as a result, we have established this Privacy Policy ("Privacy Policy"). Throughout the Privacy Policy, the terms "we," "us," and "our" refer to PSC and the terms "you" and "your" refer to any visitor to or use of the Website.

This Privacy Policy is intended to help you understand the types of information we may collect from you or that you may provide when you visit the Website, and describes our practices for collecting, using, maintaining, protecting and disclosing such information.  This policy applies to information we collect on the Website, and does not govern information collected from you in any other manner.

In viewing and using this Website, you understand that PSC may use your Personally Identifiable Information (as defined below) subject to the terms of this Privacy Policy, and you consent to (i) the terms of this Privacy Policy and (ii) to the collection and use of Personally Identifiable Information and other information by PSC pursuant to the terms of this Privacy Policy.

The Website Is Not Intended For Use By Individuals Under 18 Years of Age
No one under the age of 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not: (i) use or provide any information on the Website or, on or through any of the features available on the Website; (ii) make any purchases through the Website; (iii) use any interactive or public comment features on the Website; or (iv) provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at 1-855-899-7467.

Collection of Information
"Personally Identifiable Information," including, but not limited to, your name, e-mail address, postal address, telephone number and billing information, may be collected by us through the Website, subject to the terms of this Privacy Policy, so that we can: (i) contact you to respond to inquiries related to purchasing and returning goods through PSC and in connection with the processing and completion of purchases and returns; (ii) evaluate your credit history to potentially extend you credit for the purchase of goods through PSC; and (iii) communicate with you to provide you with relevant information about PSC, including special promotions and discounts and newsletters. In all of these cases, we will collect Personally Identifiable Information from you only if you voluntarily submit such information to us. Further, we may contact you based on the information you provide.

You have a choice to provide us with any Personally Identifiable Information. By submitting Personally Identifiable Information through the Website, you agree to the terms of this Privacy Policy, you expressly consent to the processing of your Personally Identifiable Information according to this Privacy Policy, and you agree to the Terms of Use.

Of course, you may choose not to provide certain information to us, but if so, you may not be able to participate in certain activities and transactions available at the Website.

Additionally, please note that parts of the Website are hosted by BigCommerce.  BigCommerce automatically collects customer order information, sales information, and clickstream data in the aggregate (ie. in a form that is not individually attributable to you) for research, marketing, and other promotional purposes.  When you access the Website through BigCommerce Shopping, BigCommerce also automatically collects information about your shopping experience.

By accessing the Website and/or purchasing products from the Website, you are agreeing to the aforementioned collection of data and are subject to BigCommerce's Privacy Policy.

When you purchase a product or gift voucher through the Website, PayPal will process your payment. In processing such orders, PayPal will collect certain Personally Identifiable Information including: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and the recipient's name, address and telephone number.

Information collected by PayPal will be used pursuant to the terms of the "PayPal Privacy Policy" found at: As described in the Paypal Privacy Policy, PSC may be provided with certain Personally Identifiable Information provided to PayPal by you, which will be used by PSC pursuant to the terms of this Privacy Policy. PSC is not responsible for the policies or activities of PayPal and we suggest that you contact PayPal directly if you have questions about the PayPal Privacy Policy.

We may process your information in the country where it was collected as well as other countries where laws regarding processing of information may be less stringent than the laws in your country.


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologiesto collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.



You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


Security of Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personally Identifiable Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the Personally Identifiable Information we collect online, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment.

You must also seek to protect against unauthorized access to any information that you use in connection with this Website, and you should remember to close the browser once you have completed your activities on the Website or if you have decided to step away from your computer. In the event that we determine that there has been a security breach resulting in the unauthorized disclosure of Personally Identifiable Information to a third party, we will notify individuals whose Personally Identifiable Information has been so disclosed as required by law.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Sharing Information with Our Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal mail and email communications, customer lists management, data analysis, marketing services and assistance which may include content and ads presented on other websites or mobile applications, credit card processing, and customer relationship management. These companies and individuals have access to personal information needed to perform their functions, but they are not permitted to use such information for other purposes without our permission.

Use and Sharing of Information
Except as provided in this Privacy Policy, or as otherwise permitted or required under law, we reasonably attempt to ensure that we do not intentionally disclose any Personally Identifiable Information about you as an individual user to any third party without having first received your permission (through your opting in or otherwise agreeing to the disclosure of such information).

We will release information, which may include Personally Identifiable Information, as required by law to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information, which may include Personally Identifiable Information, in special cases, such as if there is an attempted breach of the security of the Website or a physical or property threat to you or others. We may also transfer user information, including Personally Identifiable Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. We may provide access to your Personally Identifiable Information and other information to our contractors who are performing services for us in connection with our Website or the services that you have requested.

Additionally, we may use your Personally Identifiable Information to enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes and/or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Petroleum Service Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

On occasion, we may collect Personally Identifiable Information from you in connection with optional contests, special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. Your participation in the contest, special offer or promotion constitutes your consent to such disclosure and use of such Personally Identifiable Information.

We also reserve the right to use your Personally Identifiable Information to send you communications regarding changes to this Privacy Policy or the Terms of Use.

Sharing of Content Posted by You on the Website
Please note that if you give out personal information online—or example, when posting a testimonial on the website or when posting on one of our social media pages—that information can be collected and used by third parties and can be used by us without limitation. We cannot guarantee the security of information you post in these forums and have no control over how such third parties may use your information and there should be no expectation of privacy in such content. You disclose such information at your own risk.

Electronic Communications and Opting in and Opting Out
When you communicate with us electronically, via e-mail, when opting to receive our newsletter or otherwise, you consent to our use of the information you have provided, and you further consent to receive electronic communications from us. If you would prefer not to receive such communications, you can opt out of/unsubscribe to, our e-mail lists by clicking on the "opt out"/"unsubscribe" line at the bottom of the e-mail you receive from us. You should be aware, however, that (i) it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request, and (ii) we are unable to have your information removed from the records of any third party who has been provided with your information in accordance with this Privacy Policy.

Cookies and Other Technologies
The website may use "cookies" and/or other technologies or files (collectively, "cookies") to identify how visitors make use of this Website. This aggregate tracking information may be used to help us improve and enhance the website experience for all of our visitors. If you would prefer not to have such cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by so rejecting the cookies, you may be unable to fully access the offerings on this Website.

We may also collect information through the use of clear gifs (also called Web Beacons and Web Bugs) in selected e-mail messages we send to you. These are tiny graphic files, not visible to the human eye, that are included in HTML-based e-mails and used to let us know which e-mails we send are opened. Clear gifs may also see or read cookies on your computer. When authorized by us, third parties specializing in monitoring aggregate statistical use of the Website with whom we contract, may use cookies, our web log files, web beacons, and other monitoring technologies to compile anonymous aggregate data.
Additionally, we may use IP address information to count and track aggregate visits to the Website, to help diagnose problems with our server, and to administer the Website. We do not link IP addresses to anything personally identifiable, so while a particular user's session can be tracked, the user remains completely anonymous.

Other Websites and Links
In addition to BigCommerce and PayPal, the Website includes links to other third party websites that we think will be of interest to you and are not operated by PSC, including PSC's accounts on various social media websites. These third party websites have separate data collection and privacy practices independent from ours, and PSC is not responsible for the policies or activities of such other websites. Please contact such third parties directly if you have questions about their privacy policies.

How You Can Review, Correct or Request that We Discontinue use of Your Personally Identifiable Information
If you would like to review the current details of your Personally Identifiable Information, or if you would like PSC to either change, or discontinue use of, your Personally Identifiable Information, please contact us at: 1-855-899-7467.

Changes to the Privacy Policy
We encourage you to review our Privacy Policy not just the first time you visit the Website but periodically afterwards since we may modify our Privacy Policy from time to time. The date of the last update of the Privacy Policy will always be posted below:

This Privacy Policy was Last Revised on 05/24/2018.
If we make any substantive changes to our Privacy Policy in the future with regard to how we use your Personally Identifiable Information, we will incorporate those changes here. Your continued use of the Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue use of the Website. Lastly, if PSC is sold or merged with another company, your Personally Identifiable Information will be included as part of the sale but unless you're notified that the Privacy Policy is changed, your Personally Identifiable Information will be maintained in the same manner as described in the Privacy Policy.

How to Contact us
If you have any questions or comments about this Privacy Policy, the practices of the Website, or your dealings with PSC we encourage you to contact PSC as follows:

Petroleum Service Company
454 South Main St. Wilkes-Barre, PA 18703
Telephone: 1-855-899-7467